The MW Experience

"Mountain Whispers, a place where lasting memories are made" - Lorraine Allanson, Owner

Whether you have already been a guest at one of the luxury MW Collection properties, or if you’re planning to in the future, one thing is for certain – that you can rest assured your stay will be an experience you’ll never forget.

With over 12 years’ experience managing her luxury accommodation, CEO and leader of the Mountains Whispers team, Lorraine, truly believe she’s got providing a memorable experience to her guests down to a fine art. And the evidence is clear – with over 30 local, state and national awards under her belt, Lorraine says she is ‘proud to have been recognized for the countless hours put in to ensure each and every stay with us is one you’ll never forget’.

While she’s never been the kind to shout it form the rooftops, the awards Lorraine has been honoured with are a testament to the thought and personal touches she ensures her guests receive.

Some of the accolades received have been at the hands of happy guests who’ve nominated or voted for The MW Collection in the highly respected People’s Choice Awards. Other award categories have seen Lorraine’s properties and services srutinised by panels and committees like the NSW Tourism Awards and Australian Customer Service Awards. Regardless of how the award has come about, Lorraine has been thrilled to have been recognized as a leader in her field.

While Lorraine has become a local force to be reckoned with in hospitality circles over the years, her hunger for constant improvement and self-assessment has never waned. Considered by many as a complete perfectionist, it is not uncommon for Lorraine to be found sourcing favourite wines for guests celebrating their birthdays, building personalized playlists for happy hens’ weekends or spritzing hand-blended essential oils prior to health and wellness retreats.

There is no doubt among Lorraines’ guests that she strives for perfection, both within her properties, and through the service she provides. No request is too big or too small, and the exceptional lengths she’ll go to to ensure that a smile is left upon the faces of those staying at Leura Rose, The Gatsby, Strawberry Patch, Varenna or Chatelaine is matched only by the number of awards she has humbly received.

If consistently astounding quality accommodation and luxury treatment are on your agenda for your next getaway to the Blue Mountains, then book your stay at The MW Collection and rest assured that there’ll be a qualified team of perfectionists working behind the scenes, ensuring your stay is second to none.